As a Program Coordinator, facilitate client relations within the Payor Solutions team. Handle data management, assist stakeholders, and ensure seamless communication between clients and healthcare providers.
In this administrative role, you'll serve as a central resource for clients and pharmacies, advocating for plan members' needs. Responsibilities include performing data entry, managing calls, and handling electronic communications while maintaining data integrity. Additionally, you’ll support ongoing projects and collaborate closely with the Program Manager to achieve operational goals.
Key Responsibilities:
• Liaise with clients and patient support programs
• Perform essential data entry and call management
• Triage program tasks to appropriate staff members
• Participate in quality improvement initiatives
• Maintain confidentiality and assist with training
Requirements:
• Excellent verbal and written communication
• Proficiency in both English and French is preferred
• Minimum one year of administrative experience
• Experience in healthcare or insurance settings
• Solid organizational skills with attention to detail
Take on this pivotal role to improve program operations and client satisfaction within the healthcare framework.
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