A community-focused financial institution in Toronto is seeking a Contact Centre Manager to lead its Member Contact Centre, providing remote services across Canada. The successful candidate will be responsible for managing a small team and implementing strategies to enhance customer satisfaction. Applicants should have 3-5 years of management experience in a contact centre, preferably in banking. A solid customer service orientation and excellent communication skills are essential to ensure members receive support that meets their expectations.
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Apply on Kit Job: kitjob.ca/job/2fsh8n
📌 Omni-Channel Contact Centre Manager (Toronto)
🏢 Ukrainian Credit Union
📍 Toronto
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