Elevate your career as a Bilingual Customer Service Specialist in a versatile remote setting. Deliver unparalleled support and enhance customer satisfaction through excellent communication.
This full-time position requires at least 5 years of customer service experience, where you'll assist clients with their insurance needs and follow up to provide tailored solutions. Your proactive problem-solving skills and adaptability to technology will be crucial in this forward-thinking insurance environment, dedicated to enhancing user experience.
Key Responsibilities:
• Support clients with home and auto insurance inquiries
• Conduct proactive outreach to ensure policy satisfaction
• Utilize phone, email, and SMS for effective communication
• Monitor personal performance against targets regularly
• Maintain detailed records within the CRM system
Requirements:
• Minimum of 5 years customer service experience
• Bilingual in French and English required
• Strong problem-solving and interpersonal skills
• Quick to learn and technology-oriented
• Exceptional written and oral communication skills
Make an impact in the customer service realm by applying your bilingual expertise in this innovative and rapidly growing company.
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Apply on Kit Job: kitjob.ca/job/2fsh4f
📌 Bilingual Customer Service Specialist: Remote Opportunity for Growth (Montreal)
🏢 YouSet
📍 Montreal
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