Apply on Kit Job: kitjob.ca/job/2fsgp1

Drive high-quality servicing strategies as an Operations Enablement Lead, overseeing scalable operations in a remote environment. Lead cross-functional initiatives and empower a high-performing team to achieve positive business outcomes.
This managerial role focuses on defining and executing strategies that enhance servicing operations efficiency. You will set team-level strategy within an assigned domain, ensuring the deliverables align with strategic priorities and timelines. Strong leadership, planning, and execution skills are essential to guide a high-performing team across various operational programs.
Key Responsibilities:
• Lead complex, cross-functional program management
• Define strategic direction and develop implementation roadmaps
• Hire, coach and develop a high-performing team




• Foster alignment with senior leaders and stakeholders
• Ensure effective risk management and delivery at scale
Requirements:
• 6+ years in program management or product operations
• 2+ years of team management in a fintech setting
• Deep knowledge of financial regulations
• Certification in Lean Six Sigma or Project Management preferred
• Experience in cross-functional initiative execution
Utilize strategic planning and operational excellence to drive impactful changes and improve customer experiences at scale.
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Apply on Kit Job: kitjob.ca/job/2fsgp1

📌 Operations Enablement Team Manager (Quebec City)
🏢 Affirm
📍 Quebec City