Join the frontline of technical support as a Field Service Technician! Focused on servicing office equipment, this role demands technical prowess and a commitment to outstanding customer support.
As a technician, you'll be responsible for the repair and maintenance of complex office devices within your designated territory. Your key tasks will include diagnostics, managing customer relationships, and ensuring accurate inventory management. You'll also engage in ongoing training to stay updated on equipment trends.
Key Responsibilities:
• Repair and service mid-volume multifunction printers
• Build lasting relationships with customers
• Manage inventory of service parts accurately
• Achieve productivity and quality objectives
• Fulfill all necessary administrative requirements
Requirements:
• Post-secondary education in a technical field
• Solid grasp of electro-mechanical systems
• Excellent communication and interpersonal skills
• Ability to work autonomously and collaboratively
• Driver's license required for regional travel
Apply your technical expertise in enhancing service quality and ensuring customer satisfaction in the office equipment realm.
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Apply on Kit Job: kitjob.ca/job/2fsgfi
📌 Dynamic Field Service Technician for Office Equipment Solutions (Vancouver)
🏢 Ricoh Americas
📍 Vancouver
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