Apply on Kit Job: kitjob.ca/job/2fsfxq

Donor Engagement Specialist page is loaded## Donor Engagement Specialistremote type: Hybridlocations: Toronto, ONtime type: Full timeposted on: Posted 16 Days Agotime left to apply: End Date: March 20, 2026 (5 days left to apply)job requisition id: JR **Who We Are** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Job Description:****Job Summary**The Donor Engagement Specialist is responsible for providing support in the development and implementation of effective direct response campaigns that aim to drive donor acquisition, donor retention and increase revenue through direct mail, digital, telemarketing and monthly giving strategies.**Key Accountabilities****Digital & Direct Mail Fundraising*** Support a donor-centric approach to fundraising and stewardship.* Support fundraising strategies to determine the best approach for donor retention and acquisition and positively impact overall long-term donor value.* Evaluate results and make data-driven recommendations for future campaigns.* Work with data management team to ensure donor data is captured accurately in Raiser’s Edge NXT.**Telemarketing*** Execute end-to-end telemarketing campaigns that convert one-time gift donors and upgrade monthly donors.* Coordinate timing, segmentation, scripts and calls to action for telemarketing campaigns.* Evaluate campaign performance.**Monthly Giving*** Assist in developing a strategic monthly giving fundraising plan to grow monthly giving.* Coordinate with vendors to implement strategies for monthly donor conversion, acquisition, upgrade, reactivation, and stewardship.* Manage timelines for each campaign to ensure deadlines are met.* Identify opportunities to increase efficiency and maximize revenue.**Content*** Collaborate with the Donor Engagement team, Marketing and Communications team, and other stakeholders to gather compelling content that inspire donors to take action and support fundraising campaigns.* Develop and edit content to ensure messaging is compelling, donor-centric and it meets The Salvation Army messaging guidelines.**Data Analytics and Reporting*** Monitor and report on fundraising campaigns, highlighting areas of concern to evaluate performance.* Produce and present campaign reports on a regular basis and as requested.* Track effectiveness of each campaign collaboratively with the Director of Donor Engagement, to ensure that all fundraising and stewardship campaigns complement each other and maximize revenue.**Education and Experience Qualifications*** Minimum of a post-secondary 2-year diploma in Fundraising, Marketing, or equivalent experience* CFRE preferred or working towards this designation.* 3 – 5 years of experience in annual giving fundraising.* Knowledge of fund development best practices and principles.* Detail-oriented,



with robust organizational and planning skills.* Writing and editing experience.* Design experience in Canva or similar program is a plus.* Thorough understanding of Blackbaud’s Raiser’s Edge NXT or similar CRM.* Strong knowledge of current and developing fundraising strategies.* A demonstrated understanding of philanthropic trends both nationally and internationally.**Compensation:**The target hiring range for this position is $55,693.49 to $69,616.86 with a maximum of $83,540.23.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email ** **if you have a need for any accommodation and we will be pleased to discuss this with you.Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2fsfxq

📌 Donor Engagement Specialist (Toronto)
🏢 The Salvation Army International
📍 Toronto