Service Manager - Peterbilt (Ottawa)

Service Manager - Peterbilt (Ottawa)

17 Apr
|
Brandt Group of Companies
|
Ottawa

17 Apr

Brandt Group of Companies

Ottawa

Brandt is currently seeking a Service Manager for our Vars Peterbilt location. The Service Manager will be responsible for managing the sales and delivery of after-market support services (component diagnostics, repair, and replacement) for the truck and trailer business. This includes managing all aspects of the service department and day-to-day activity of foremen, leadhands, service writers, and shop, field, and resident mechanics.

Duties & Responsibilities

- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis

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📌 Service Manager - Peterbilt (Ottawa)
🏢 Brandt Group of Companies
📍 Ottawa

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