At AO Globe Life, long term relationships matter. We believe in supporting families not just at the beginning, but throughout their entire journey. This role focuses on ongoing care, communication, and ensuring clients always feel supported.
Role Overview
You will assist existing members with updates, questions, and service needs, helping maintain robust relationships and a positive experience. This is a remote / work from home position centered on communication, consistency, and care.
What You Will Do
- Support members with service requests and updates
- Provide clear information and guidance
- Maintain accurate records and follow up systems
- Strengthen long term client relationships
- Collaborate with advisors and leadership as needed
What You Can Bring
- Strong communication and listening skills
- Empathy and professionalism
- Organization and attention to detail
- Comfort with remote tools
- A people first mindset
Applicable to All AO / Globe Life Roles
- Reliable and predictable attendance
- Ability to work full time or part time depending on role requirements
- Professional communication and conduct
- Commitment to helping families Make Tomorrow Better
How We Support You
- Training and mentorship
- A supportive, relationship focused environment
- Opportunities for advancement
- A culture built on trust and service
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Apply on Kit Job: kitjob.ca/job/2fsfos
📌 Client Support Advisor Remote (Ottawa)
🏢 AO Nation
📍 Ottawa
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