Spanish Account Resolution Specialist for Customer Service Excellence (Toronto)

Spanish Account Resolution Specialist for Customer Service Excellence (Toronto)

17 Apr
|
Foundever
|
Toronto

17 Apr

Foundever

Toronto

Advance your career as a Spanish Bilingual Account Resolution Specialist. Provide exceptional customer service support through an online accounting platform, ensuring clients receive white-glove treatment and guidance.
This permanent role requires you to manage client queries effectively, harnessing your QuickBooks Online experience. You'll be tasked with demonstrating problem-solving abilities while providing a premium service experience, emphasizing your role in customer satisfaction.
Key Responsibilities:
• Support users of online accounting software
• Deliver exceptional service to premium customers
• Guide clients on invoicing, payroll, and more
• Employ problem-solving skills for complex queries
• Keep abreast of software updates and product innovations
Requirements:
• Canadian residency is required
• Experience with QuickBooks Online is essential
• Proven advisory roles in customer service preferred
• Strong communication, both verbal and written
• Quick adaptability to current tools and updates
Excelling in this role means improving experiences for clients while applying your accounting expertise and customer service skills.
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📌 Spanish Account Resolution Specialist for Customer Service Excellence (Toronto)
🏢 Foundever
📍 Toronto

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