Lead team initiatives in a Mid-Market setting. Drive process efficiency and quality standards, mentoring team members while promoting a team-oriented, hybrid work environment.
This leadership position focuses on overseeing daily assignments, setting team performance metrics, and identifying development needs in collaboration with management. You will provide direction on processes, enhance client experiences through continuous improvement, and support a motivated atmosphere for your team. Performance evaluations will be a key responsibility.
Key Responsibilities:
• Manage daily assignments of the team
• Coordinate employee training and development objectives
• Offer guidance on procedural matters
• Recommend improvements for client interactions
• Implement regular performance evaluations
Requirements:
• Minimum 5 years in the P&C; industry
• Proven delegation and prioritization skills
• Strong ethical and collaborative mindset
• Excellent communication and interpersonal abilities
• Familiarity with EPIC & Policyworks software
Cultivate a winning team environment, maintaining high quality standards and a focus on client satisfaction for operational excellence.
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Apply on Kit Job: kitjob.ca/job/2fsfmk
📌 Team Lead for Commercial Operations (Grande Prairie)
🏢 National Financial Partners
📍 Grande Prairie
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