Transform client relationships in your role as Senior Manager of Client Success. Leverage your expertise in account management and eCommerce solutions to foster growth and deliver exceptional results in a remote setting.
This strategic position involves managing a significant client portfolio while serving as a mentor and advisor to the Client Success team. You will enhance client relations by aligning their objectives with strategic delivery capabilities. With your native-level French and strong English skills, facilitate impactful conversations and elevate client experiences.
Key Responsibilities:
• Manage a diverse client portfolio generating $3M–$8M annually
• Drive overall account health and revenue retention
• Identify and pursue client expansion opportunities
• Collaborate with teams to deliver integrated outcomes
• Support proposal development and client presentations
Requirements:
• 8–12 years in client success or account management
• Experience with eCommerce solutions like Shopify or Magento
• Fluency in French and skilled English required
• Bachelor’s degree and strong financial acumen
• Proven ability to lead discussions and presentations
Expand your impact in a meaningful way, driving client success through strategic engagement and innovative solutions.
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Apply on Kit Job: kitjob.ca/job/2fsf53
📌 Lead Strategic Client Engagement as Senior Manager (Edmonton)
🏢 Verndale
📍 Edmonton
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