Apply on Kit Job: kitjob.ca/job/2fseyk

Lead service operations as a Director, focusing on high-quality execution and customer relationships in Fort McKay. Drive performance, empower teams, and foster a culture of safety and accountability.
This leadership role oversees branch performance in a dynamic service workplace. You will manage operations while developing people, maintaining financial responsibility, and ensuring compliance with safety standards. With significant influence over customer experiences, you’ll foster collaboration and continuous improvement throughout the team.
Key Responsibilities:
• Champion safety practices and cultivate a positive work culture
• Manage branch financial results and reporting
• Oversee execution of service excellence operational processes




• Foster strong relationships with employees and union representatives
• Address customer issues and manage service recovery
Requirements:
• 8-10+ years in a leadership/service-focused role
• Strong mechanical aptitude and operational knowledge
• Proven coaching and team development skills
• Analytical and problem-solving capabilities
• Deep understanding of service operations and customer requirements
Shape the future of service operations while delivering outstanding results through effective leadership and collaboration.
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Apply on Kit Job: kitjob.ca/job/2fseyk

📌 Director of Operations in Service Excellence (Edmonton)
🏢 Finning International
📍 Edmonton