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Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction

Contract Period: 18 months with potential to extend or convert
Pay Rate: Starting from $114 per hour
Location: Toronto, ON
Location Type: Remote
Business Hours: Monday-Friday; Core Business Hours

Job Responsibilities

- Drive tracking and prioritization of technology / build scope to align with rollout strategy
- Develop the overall client migration strategy and multi-wave roadmap
- Define sequencing, readiness criteria, and go/no-go decision points
- Establish standardized playbooks, tools, and migration governance
- Provide day-to-day leadership for a newly resourced migration team
- Manage cross-functional dependencies (Technology, Operations, Claims, Client Experience, communications, and vendors)
- Lead migration governance forums with clear escalation paths
- Own integrated Gantt plans, dependency maps, and milestone tracking
- Maintain RAID logs with proactive mitigation strategies
- Deliver concise executive reporting on progress, risks, decisions, and impacts
- Primary coordination point for internal stakeholders and external partners
- Align migration timing with adoption/readiness activities with Change Management and Communications
- Support client-facing teams with clear plans, timelines, and issue management processes
- Ensure migrations meet standards for quality, security, accessibility, and compliance




- Identify and mitigate client experience risks tied to timing, data, or process changes
- Drive continuous improvement via lessons learned and post-migration reviews

Experience & Qualification Requirements

- Bachelor’s degree in business or technical field
- 8+ years leading large-scale migration/implementation/transformation initiatives
- Expertise in program planning, Gantt scheduling, RAID management, and executive reporting
- Proven ability to lead agile execution and drive successful project outcomes
- Experience delivering technology and business initiatives
- Demonstrated matrix leadership, communication, and problem-solving skills
- SAFe Certification
- PMP or PMI certification
- Experience in regulated environments (financial services or insurance)
- Digital platform/portal migration experience (group advantages or disability)
- Change management/adoption familiarity
- Experience operating within or establishing a PMO model
- Knowledge of accessibility standards and client experience best practices
- Strong problem-solving and critical-thinking abilities to address project risks and challenges
- Strong communication and stakeholder management skills,



with the ability to influence across levels
- Demonstrated ability to be flexible/adaptable in exercising judgment in a changing environment and to manage competing priorities
- Proven ability to learn business processes quickly
- Ability to manage cross-functional dependencies

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

How to Apply

If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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Apply on Kit Job: kitjob.ca/job/2fselb

📌 Program Manager - IT IV (Toronto)
🏢 RobertsonLtd.
📍 Toronto