Apply on Kit Job: kitjob.ca/job/2fsej0

Drive operational excellence as a Technology Operations Analyst. Provide application support, manage incidents, and ensure system performance in a cooperative environment.
In this entry-level analyst role, you will deliver day-to-day technical operations support. You will manage service requests aligned with SLAs, monitor application performance, and execute root cause analysis to enhance stability. Key responsibilities include supporting deployment activities, maintaining documentation, and collaborating with various stakeholders to foster continuous improvement.
Key Responsibilities:
• Manage day-to-day application support and incidents
• Monitor and troubleshoot application performance issues
• Support change management and release validation




• Maintain comprehensive operational documentation
• Collaborate with clients and technical teams for issue resolution
Requirements:
• Diploma or degree in IT or related field
• 0–2 years in technical operations or IT support
• Knowledge of programming languages preferred
• Experience with databases like SQL or MySQL
• Familiarity with Agile methodologies is a plus
Enhance application performance while developing your technical skills and contributing to continuous improvement initiatives.
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Apply on Kit Job: kitjob.ca/job/2fsej0

📌 Application Support Analyst in Technology (Edmonton)
🏢 EY
📍 Edmonton