Elevate client relationships as a Client Success Manager for B2B partnerships in healthcare. Drive retention and growth through strong relationship management and strategic guidance with a results-oriented focus.
In this role, you will manage a portfolio of enterprise accounts, serving as a trusted advisor and point of contact. Your expertise in client success will enhance client outcomes and ensure alignment between client needs and business solutions. Collaborate with cross-functional teams to support client impact and overall revenue growth.
Key Responsibilities:
• Build and maintain trusted client relationships
• Serve as primary advisor, ensuring strategic alignment
• Lead regular meetings to showcase value and growth opportunities
• Manage portfolio performance,
ensuring key KPIs are met
• Handle escalations and resolve issues promptly
Requirements:
• 5+ years in client success or account management
• Experience with enterprise or complex client accounts
• Proven track record in retention and revenue growth
• Strong project management and organizational skills
• Excellent communication skills for senior stakeholders
Utilize your relationship management expertise to drive success and satisfaction within a energetic healthcare partnership landscape.
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Apply on Kit Job: kitjob.ca/job/2fsef5
📌 Client Success Manager for StrategicB Partnerships in Healthcare (Toronto)
🏢 Maple (getmaple.ca)
📍 Toronto
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