Apply on Kit Job: kitjob.ca/job/2fsdyt

Location: Dorval

Reports to: Warehouse Manager

Position Summary

The Planning & Shipping Supervisor is responsible for overseeing outbound order planning, picking, packing, and shipping operations within a fast-paced distribution center environment. This role leads a team of Order Pickers and Shippers to ensure accurate, efficient, and timely fulfillment of customer orders.

We are seeking an agile, hands‑on leader who leads by example and embraces a true team‑first mindset. This role requires a “no task is too small” attitude—whether supporting picking, helping unload trucks during peak periods, or stepping into other operational areas as needed. The ideal candidate thrives in a dynamic environment and is committed to teamwork, flexibility, and operational excellence.

Key Responsibilities

- Supervise and support a team of 4 Order Pickers (outbound) and 2 Shippers
- Assign daily tasks, monitor productivity, and ensure fulfillment targets and SLAs are met
- Provide coaching, training, and ongoing performance feedback
- Foster a strong team culture built on collaboration, accountability, and mutual support
- Lead by example with a hands‑on approach across all warehouse functions
- Plan and prioritize daily order fulfillment based on volume, urgency, and carrier schedules
- Coordinate order release and workflow to ensure efficient picking, packing, and shipping
- Collaborate with Order Pool and other departments to balance workload and meet deadlines
- Monitor order flow through the system to prevent bottlenecks and delays

Picking Operations

- Oversee accurate and efficient order picking using RF scanners and order picker equipment
- Ensure compliance with location accuracy, inventory control, and picking procedures




- Support put‑away or replenishment activities as needed to maintain flow

Shipping & Packing Operations

- Oversee packing, quality control, and shipment preparation processes
- Ensure all orders are verified, packed, labeled, and shipped accurately and on time
- Confirm compliance with carrier requirements (UPS, FedEx, Canada Post, etc.) and system guidelines
- Monitor cartonization, labeling accuracy, and shipping documentation

Hands‑On Support & Cross‑Functional Collaboration

- Actively support warehouse operations during peak periods, including unloading trucks, picking, packing, or other tasks as required
- Step into different functions to support team needs and maintain operational flow
- Promote a culture where teamwork and adaptability are prioritized across all departments
- Collaborate closely with Receiving, VAS, Returns, and Inventory teams to ensure alignment

Operational Excellence & Continuous Improvement

- Maintain accurate system transactions within WMS/ERP systems
- Track and report on KPIs including order accuracy, productivity, and on‑time shipping
- Identify process improvement opportunities and implement best practices
- Ensure all work areas are clean, organized, and compliant with health and safety standards

Qualifications & Experience

- High school diploma or equivalent required; post‑secondary education is an asset
- 2–5 years of experience in warehouse or distribution center operations




- Previous supervisory or team lead experience preferred
- Experience in outbound shipping, order planning, or fulfillment operations required
- Familiarity with WMS/ERP systems and RF scanning technology
- Forklift License is preferred

Skills & Competencies

- Strong leadership and team‑building skills with a hands‑on approach
- Agile mindset with the ability to adapt quickly to changing priorities
- Strong sense of ownership and a “team‑first” attitude
- Excellent organizational and time‑management skills in a quick‑paced environment
- High attention to detail and commitment to accuracy
- Strong communication and problem‑solving abilities
- Commitment to safety, quality, and continuous improvement

Physical Requirements

- Ability to lift and move products (up to 30 lbs)
- Comfortable standing, walking, working at heights, and performing repetitive tasks for extended periods

Why Mint?

Competitive group insurance plan – Top of the line health & dental coverage with competitive rates & Mint covers 50% of premium costs

Investing in your future – RRSP matching plus at‑source contributions to your TFSA and RRSP

Professional growth support – Dedicated funding for learning and development

Meaningful employee experience – Budgeted activities, events, and services designed to truly engage our team based on real employee feedback

Recognition & rewards – We celebrate individual contributions through equitable, competitive compensation, company‑wide bonuses, and ongoing performance and salary reviews

Exceptional onboarding – A best‑in‑class program that helps you integrate quickly, ramp up faster, and start making an impact right away

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Apply on Kit Job: kitjob.ca/job/2fsdyt

📌 Planning & Shipping Supervisor (Dorval)
🏢 Mint Green Group
📍 Dorval