Itsm Lead: Major Incident & Change | Servicenow Expert (Toronto)

Itsm Lead: Major Incident & Change | Servicenow Expert (Toronto)

17 Apr
|
W3Global
|
Toronto

17 Apr

W3Global

Toronto

A leading technology firm in Toronto is looking for an experienced Major Incident Manager to own the Incident, Problem, and Change processes. You will ensure disciplined execution, drive continuous improvement, and lead stakeholder communications in a robust ITSM environment. The ideal candidate will have deep ITIL/ITSM experience, robust communication skills, and familiarity with ServiceNow and cloud environments. Experience in banking platforms and application architecture is preferred. This role is vital in maintaining service levels and coordinating with tech leads.#J-18808-Ljbffr

📌 Itsm Lead: Major Incident & Change | Servicenow Expert (Toronto)
🏢 W3Global
📍 Toronto

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