Apply on Kit Job: kitjob.ca/job/2fscad

Lead the Service department as an Operations Manager focused on customer relationships. Supervise daily operations, manage high-performing teams, and drive process improvements while ensuring compliance with safety standards.
In this key leadership role, you will be responsible for overseeing service department performance across branches. You will inspire and develop your team, manage schedules and staffing, and ensure operational efficiency. Robust focus on customer service is essential, alongside collaboration with internal and external stakeholders.
Key Responsibilities:
• Inspire and develop a high-performing service team
• Supervise daily operations to ensure compliance
• Manage employee schedules and on-call rotations




• Drive process optimization initiatives and KPI monitoring
• Address customer inquiries and resolve issues
Requirements:
• Degree or 5+ years in operations management
• Industry knowledge in propane distribution or HVAC
• G1 certification required
• Proven leadership and problem-solving skills
• Clean driver’s license; willingness to travel
Shape service success by leading operations and enhancing customer satisfaction across the branch network.
#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2fscad

📌 Service Operations Manager (Ottawa)
🏢 Avenir Energy
📍 Ottawa