Dynamic Team Lead in Payment Operations Management (Toronto)

Dynamic Team Lead in Payment Operations Management (Toronto)

17 Apr
|
Payments Canada
|
Toronto

17 Apr

Payments Canada

Toronto

Become a Team Lead in Payment Operations and drive change! Lead technical services and support within a hybrid work model, making impactful contributions to the Canadian payment ecosystem.
In this pivotal role, you will oversee Payment Operations Centre services, managing technical support and enhancing operational processes. Your expertise will guide project teams while ensuring client satisfaction and timely service delivery. This position emphasizes leadership, technical acuity, and innovative problem-solving to elevate payment operations.
Key Responsibilities:
• Deliver automation and process design expertise
• Manage incident and escalation protocols
• Coach and support Payment Operations team members




• Collaborate with clients for technical solutions
• Monitor project progress with technical oversight
Requirements:
• Post-secondary degree or diploma in Computer Science
• Minimum three years of leadership experience
• Familiarity with technical team supervision
• Adaptable availability for shift rotations
• Clearance eligibility with the Government of Canada
Take this opportunity to shape the operational landscape and innovate within Canada’s payment systems while leading a talented team.
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📌 Dynamic Team Lead in Payment Operations Management (Toronto)
🏢 Payments Canada
📍 Toronto

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