Elevate sales performance as a Senior Sales Operations Specialist focused on operational efficiency. Collaborate across teams, resolve customer issues, and manage complex order processes remotely.
This critical role supports sales operations by acting as a vital link between Sales, Finance, and Customer Support. You will prepare quotes, manage orders, and ensure timely issue resolution while supporting the Canadian sales organization. Your ability to juggle multiple tasks and communicate effectively will be pivotal in enhancing customer satisfaction.
Key Responsibilities:
• Prepare and manage customer quotes and orders
• Process complex customer orders, including special requests
• Review order details for accuracy and compliance
• Identify and resolve issues with orders and pricing
• Support sales events and trade shows
Requirements:
• 4+ years in Sales Operations or Order Management
• Experience handling complex orders and customer issues
• Proficiency in ERP and CRM systems
• Robust Excel skills for reporting and analysis
• Bilingual in English and French is a plus
Harness your expertise to improve sales processes and customer satisfaction, driving success for both clients and the organization.
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Apply on Kit Job: kitjob.ca/job/2fsacc
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