Apply on Kit Job: kitjob.ca/job/2fsa7p
Drive success in configuration services as a dedicated Endpoint Device Configuration Leader. Oversee imaging, asset tagging, and kitting, ensuring quality and precision in all deliverables while maintaining a collaborative team atmosphere.
This role requires strong leadership and customer service skills. You'll provide guidance to team members, support client orders, and meet production targets. Flexibility and attention to detail are crucial as you navigate documentation, quality protocols, and technology solutions in a dynamic setting.
Key Responsibilities:
• Provide guidance to team members on configuration tasks
• Support client orders with precise imaging and tagging
• Meet daily production targets as set by management
• Document problems and solutions in the ITSM platform
• Participate in process improvement initiatives
Requirements:
• 5+ years in Configuration Services or End User Support
• Experience with SCCM, Intune, and imaging technologies
• Strong customer service and communication skills
• Ability to remain calm in high-pressure situations
• Capability to lift up to 50 lbs occasionally
Deliver exceptional service while leading the configuration process to enhance client satisfaction.
#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2fsa7p
📌 Endpoint Device Configuration Leader (Toronto)
🏢 CDW
📍 Toronto