Apply on Kit Job: kitjob.ca/job/2fsa7k
Seek a detail-oriented Product Manager to enhance customer retention for SMB initiatives. Utilize data analysis skills to monitor performance, track trends, and provide actionable insights to optimize strategies.
In this pivotal role, you'll drive key initiatives within base management, focusing on retaining customers and responding to competitive dynamics. You will collaborate across teams, translating data into effective recommendations while maintaining marketing collateral for sales support. Your analytical strengths will help shape retention strategies and pricing configuration efforts.
Key Responsibilities:
• Provide weekly performance reporting on retention trends
• Analyze competitive moves and derive actionable insights
• Support pricing and promotional configurations
• Lead escalations and identify process improvement areas
• Ensure alignment across teams for strategic programs
Requirements:
• 3–5 years in product management or related fields
• Proficiency in Microsoft Excel; SQL experience preferred
• Solid communication and project management skills
• Ability to manage multiple priorities in a dynamic environment
• Experience in customer retention or marketing analytics
Utilize your analytical expertise to enhance retention strategies, pricing, and communications effectively.
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Apply on Kit Job: kitjob.ca/job/2fsa7k
📌 Analytical Product Manager for SMB Retention (Toronto)
🏢 Telus
📍 Toronto