seeking an experienced ServiceNow Tech Lead to design| build| and deliver scalable ServiceNow solutions across IT and non-IT domains. The role requires strong hands-on development expertise| leadership capability| and experience working in enterprise BFSI environments.
Key Responsibilities:
Design| build| test| and deploy ServiceNow solutions using ITSM| Virtual Agent| and the Now Platform.
Develop and configure ServiceNow components including Client Scripts| Business Rules| UI Actions| UI PoliciesScript Includes| REST APIs| Notifications| Reports| Dashboards| PA Indicators Service Catalog| Workflows| Flow Designer| and Automation Lead new implementations| enhancements| and backlog development activities.
Build and support integrations between ServiceNow and enterprise systems.
Implement Service Portal solutions using AngularJS.
Support CMDB| Cloud Discovery| and platform upgrades while reducing customizations.
Work closely with business analysts and stakeholders to translate requirements into technical solutions.
Coach and guide developers| administrators| and testers.
Participate in Agile delivery| sprint planning| code reviews| testing| and UAT defect resolution.
Leverage Now Assist and AI-driven capabilities across ITSM| Virtual Agent| HRSD| and CSM.
Required Skills:
Experience: 6-8 years of hands-on ServiceNow development experience.
Minimum 2 end-to-end implementations of ServiceNow ITSM and Virtual Agent.
Strong knowledge of the ServiceNow platform and development best practices.
Expertise in Client-side and server-side JavaScript Glide scripting| HTML| CSS| XML Experience with ServiceNow modules such as HRSD| CSM| SecOps| and other non ITSM modules.
Solid integration experience using REST and other integration mechanisms.
Experience working in Agile Sprint-based delivery models.
Good-to-Have:
Experience with ITOM| ITAM| SAM| HAM| BCM| APM| App Engine Experience implementing Now Assist Excellent communication skills with ability to work across distributed teams
Best Regards,
Karunakar
Apptoza Inc.
Phone: (phone hidden)
Email:
Website: www.apptoza.com
linkedin.com/in/v-karunakar-93109b200
Apply on Kit Job: kitjob.ca/job/2fsa5n
📌 ServiceNow ITSM Developer - toronto
🏢 apptoza
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.