As a Business Centre Clerk, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
Role Deliverables
Monitor and process incoming requisitions for printing, scanning, and binding services, ensuring accuracy and timely completion.
● Operate and manage specialized printing and finishing software to produce both simple and complex print and bind jobs.
● Coordinate the production of high-volume, confidential, and priority print requests in accordance with service standards.
● Monitor the operational status of printers, copiers, and binding equipment within the copy centre and throughout the floor.
● Initiate service calls and liaise with vendors or internal support when equipment malfunctions or maintenance is required.
● Manage printer supply inventory, including ordering consumables such as toner and paper, and tracking stock levels.
● Coordinate the return and recycling of used or expired toner cartridges in accordance with environmental and organizational procedures.
● Maintain an organized and efficient copy centre workspace, ensuring equipment and supplies are readily available.
● Provide day-to-day operational support to the Business Centre team and assist with additional administrative or service tasks as required.
● Provide coverage and back-up support for other Business Centre functions during peak periods, absences, or special projects.
Education/Work Experience
- High school diploma required or 5 years of office service experience
- Relevant experience with printing and binding, including supply inventorying and maintenance is a requirement.
Technical Skills
- High degree of computer proficiency in MS Word, Excel, PowerPoint, and Internet search tools.
- Experience with printing software.
Other Skills
- Bilingual FR/ENG
- Excellent oral and written communication skills (including solid spelling, drafting, editing, proofreading, punctuation and grammar skills)
- Excellent organizational skills and the ability to prioritize multiple responsibilities
- Exercises discretion when dealing with confidential data
- Excellent analytical and problem-solving skills
- Detailed focused with the ability to complete tasks with limited supervision
- A demonstrated commitment to valuing differences and working alongside diverse people and perspectives