Lead / Senior Salesforce Instructional Designer - laval

Lead / Senior Salesforce Instructional Designer - laval

17 Apr
|
Emma of Torre.ai
|
Laval

17 Apr

Emma of Torre.ai

Laval

I’m helping Avance Consulting Group find a top candidate to join their team full-time for the role of Lead / Senior Salesforce Instructional Designer.

You'll architect global learning experiences, driving adoption for a large-scale Salesforce transformation.

Compensation:

USD 45 - 80/hour

Location:

Remote (available for residents of the United States and Canada).

Mission of Avance Consulting Group:

"To turn business challenges into growth opportunities by delivering practical, experience-driven solutions that accelerate our clients’ success."

What makes you a robust candidate:

- You are an expert in Facilitation.
- You are proficient in Salesforce, Instructional design, Instructional design consulting.
- English - Fully fluent

Responsibilities and more:

My client is deploying a large-scale Salesforce and CRM transformation across its global organization. This initiative will impact 400+ users across Sales, Sales Support, Operations, Analytics, and Service Groups in North America and Asia-Pacific, rolled out in phased waves.

This role is a critical enabler of adoption. We are seeking a Lead Instructional Designer / Facilitator who can architect and deliver an enterprise-grade learning experience that supports system adoption, process change, and long-term scalability.

Engagement Details:

- Extension Potential: High for strong performers.
- Location: Remote for design work; in-person facilitation required in North America.
- Travel: Occasional travel required (valid passport required).
- Candidate Requirement: US or Canadian-based.

Role Scope:

- This is a hybrid role combining instructional design leadership and facilitation.
- The Lead is expected to own the curriculum strategy, coordinate stakeholders, and personally deliver training to institutional enterprise audiences.

Responsibilities:

Instructional Design:

- Lead end-to-end curriculum design.
- Conduct training needs analysis.
- Define curriculum architecture and content sequencing.
- Design modules, lessons,



and learning pathways.
- Create facilitator guides (Word / PowerPoint).
- Design job aids and reference materials.
- Design for multiple personas (Sales, Service, Operations, Analytics).
- Create reusable, modular content that scales globally.
- Determine the right learning modality by audience (live, self-paced, webinar, job aids, AI-enabled microlearning).
- Assess what content requires custom training versus Salesforce out-of-the-box tutorials.
- Act as curriculum program manager, coordinating stakeholders and delivery timelines.

Facilitation:

- Deliver live, in-person training (primarily North America).
- Facilitate sessions for Sales and Service teams with executive-level presence.
- Deliver virtual sessions and webinars as appropriate.
- Adapt facilitation style to North American Financial Services audiences.

Required Experience & Skills:

- US-based with native English fluency.
- 10+ years of enterprise instructional design experience.
- Strong facilitation presence with Financial Services and Sales audiences.
- Experience designing training for Salesforce, CRM, or complex technology platforms.
- Proven ability to design across multiple learning modalities.
- Comfortable working in global, multi-region environments.

Nice-to-Have Qualifications:

- Prior Salesforce rollout or enablement experience.
- Experience supporting global audiences (Europe / Asia-Pacific).
- Background in Sales or Financial Services.
- Exposure to AI-enabled learning concepts (hands-on development not required).

What This Role Is Not:

- Not responsible for adoption metrics or training effectiveness measurement.
- Not required to build e-learning in specialized authoring tools (e.g., Articulate).
- Salesforce certification not required.
- Not a facilitation-only role.

Success Profile:

- The ideal Lead candidate is a senior, credible instructional leader who designs scalable curricula, confidently facilitates enterprise audiences, and understands change-driven technology adoption in complex organizations.

📌 Lead / Senior Salesforce Instructional Designer - laval
🏢 Emma of Torre.ai
📍 Laval

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