Apply on Kit Job: kitjob.ca/job/2fs9ks

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

In this role, you will be:

Reporting to the National Auto Appraisal Team Leader, the Appraiser will be accountable for the direct handling of moderate to complex physical damage appraisals, assess damage, and responsible for reviewing, monitoring and assuring that appraisal compliance is achieved. The candidate will also be liaising with the DRP facility to establish and build an environment of mutual respect and trust. The Appraiser is responsible for pursuing a cost-effective avenue for repairs, preparing estimates, and negotiating with repair facilities.

What can you expect in this role?

- Travel to various sites within Vancouver Island and surrounding area to review automotive physical damage and conduct appraisals
- Complete appraisal and negotiate with repair facilities on proper repair methods and pricing
- Control expenditure to repair facilities by following up promptly on further damage reported by the repair facility
- Complete remote appraisals and negotiate with third parties (facilities that are not part of preferred vendor program)
- Review subrogation estimates for proper repair methods and pricing
- Assist and cooperate with colleagues during busy periods
- Process total loss claims in an expedited manner
- Complete vehicle re-inspections as required.
- Participate in various team and performance meetings




- Cover all regions within Canada within the remote estimating program and Image Capture
- Complete Autosource information documents for total loss files and stolen (not recovered) vehicles when requested
- Provide technical expertise (assistance) to adjusting staff when requested in person or remotely
- Maintain a high level of expertise in automobile repair techniques, estimating software and hardware and vehicle evaluations
- Provide possible new methods to improve current workflow for team leader review
- Perform desk audits to assure compliance
- Handle towing issues in consultation with the towing team
- Work in tandem with other appraisers when required to cover staffing shortages, vacation time, absences etc.

What do you bring to the role?

- Minimum 4 years of direct experience appraising/estimating automobile physical damages
- Preference will be given to candidate with a Certified Auto-Body Repairer License (Journeyperson Certificate OR Red Seal)
- Proficiency with estimating software is required (Audatex-Qapter, Mitchell)
- Technical knowledge of auto body collision and mechanical repairs
- College/university/technical degree is an asset
- Must have valuable working knowledge of the collision industry




- Must be able to work with minimal supervision
- Completion of I-Car and/or technical courses is an asset (continued education will be required)
- Must be proficient with Windows operating system and Microsoft Office (Excel, Word)
- Must bring a positive attitude and team focus to the role
- Must be able to communicate clearly and effectively with all stakeholders

Valid BC Driver’s License and clean driving record

Salary Range $59,300 - $109,200

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

What’s in it for you?

- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

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Apply on Kit Job: kitjob.ca/job/2fs9ks

📌 Senior Auto Appraiser - Field (Vancouver)
🏢 Definity Financial
📍 Vancouver