Be a part of enhancing member experiences as a client advisory agent. Support members with personalized financial advice and technological empowerment to facilitate better banking interactions.
This role focuses on strengthening member relationships through exceptional service and attention to their unique needs. You'll promote a suite of banking products and guide users through technological platforms to enhance their financial autonomy. Your advocacy for clients will foster loyalty and drive engagement within the community.
Key Responsibilities:
• Welcome members with high service quality standards
• Promote alternative banking tools for better usage
• Ensure members’ comfort during their waiting period
• Listen attentively to client needs for better solutions
• Schedule appointments per organizational protocols
Requirements:
• High school diploma in a related field
• Minimum two years of customer service experience
• Proficiency in French is an asset
• Understanding of banking services and products
• Valid driver's license and access to a vehicle is essential
Utilize your customer service abilities to elevate member experiences and support their financial journeys effectively.
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Apply on Kit Job: kitjob.ca/job/2fs9ei
📌 Member Experience Advisory Agent with Tech-Savvy Solutions (L'Isle-aux-Coudres)
🏢 Desjardins
📍 L'Isle-aux-Coudres
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