Our client is a leading Canadian supplier of automotive, heavy‑duty, and industrial products. They are seeking a full‑time Bilingual Customer Care Representative (French and English).
Responsibilities
- Process orders and stock transfers, and load/unload vehicles to support efficient warehouse operations.
- Deliver courteous, efficient, and timely service to customers.
- Handle both inbound and outbound communications, building strong relationships with clients and sales partners to support business growth.
Benefits
- Competitive Total Compensation – commensurate with your experience and contributions.
- Day‑One Group Perks – comprehensive health and dental coverage, plus $1,000/year for mental wellness support.
- 6% Employer Contribution to the company pension plan (bi‑weekly).
- $400 Annual Fitness & Wellness Reimbursement – applicable toward gym memberships, personal trainers, weight loss programs, golf lessons, and more.
- Educational Assistance – support for continued professional and personal development.
- Paid Time Off – vacation, floater, and community days.
- Free Castrol Oil and Annual Oil Change – an added bonus for employees.
- Community Involvement – the company proudly supports organizations such as Canadian Tire Jump Start, SickKids Hospital, Daily Bread Food Bank, and Women’s Habitat.
- Fun & Inclusive Culture – a vibrant workplace that celebrates its people with:
- Company BBQs
- Ticket giveaways to sporting events
- Holiday parties and cultural celebrations
- Food trucks and ice cream days
- Lunch & Learns
Qualifications
- Bilingual (English and French) required.
- Post‑secondary diploma or degree.
- A minimum of 2 years’ Inside Sales or Customer Service experience.
- Experience working in a consumer goods environment is an asset.
- Results focused and action‑oriented individual.
- Strong customer focus.
- Excellent written and verbal communication skills.
- Proven ability to multi‑task and prioritize.
- Must be flexible and able to adapt quickly to new systems and procedures.
- Excellent computer skills including Microsoft Office Suite. Strong Excel skills and experience with a CRM system (ideally Salesforce).
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Apply on Kit Job: kitjob.ca/job/2fs8ki
📌 Bilingual Customer Care Representative, (French and English) (Mississauga)
🏢 Beyond Bilingual
📍 Mississauga
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