Apply on Kit Job: kitjob.ca/job/2fs8k2

Lead a premier hospitality experience as a Gold Manager. Elevate service excellence and ensure guest satisfaction at an exclusive hotel workplace with dedicated amenities and personalized service.
This role focuses on managing all operational aspects of exclusive hotel operations. You’ll collaborate with various departments to deliver seamless service, manage room inventory, and lead your team in achieving the highest standards of guest satisfaction. As a key player under the Director of Front Office, you'll foster relationships that enhance the guest experience while aligning with established policies and procedures.
Key Responsibilities:
• Oversee operations ensuring guest satisfaction
• Collaborate with In-Room Dining and Housekeeping




• Manage inventory and special projects efficiently
• Lead and develop hotel colleagues effectively
• Ensure operational accuracy and improvement initiatives
Requirements:
• 2 years in 4-diamond hotel front office
• Familiarity with Forbes standards desired
• Proven guest expectation management skills
• Strong leadership and communication abilities
• Proficiency in Microsoft Office Suite preferred
Drive hospitality excellence and manage operations to continuously elevate the guest experience through exceptional service.
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Apply on Kit Job: kitjob.ca/job/2fs8k2

📌 Manager for Exclusive Hotel Operations (Banff)
🏢 Fairmont Hotels and Resorts
📍 Banff