Apply on Kit Job: kitjob.ca/job/2fs7ze

Lead operational excellence as an Operations Enablement Manager. Drive scalable servicing strategies, oversee cross-functional initiatives, and foster high-quality experiences for customers in a remote-first environment.
As a key leader in the Operations Enablement team, you will manage program execution and team strategy. Your role involves delivering on complex initiatives, ensuring alignment with business priorities and KPIs while promoting team development. You’ll collaborate across functions, engaging product and engineering teams to uphold prompt adaptation to regulatory changes.
Key Responsibilities:
• Manage cross-functional programs and team performance
• Define strategies and oversee execution plans
• Develop and mentor a high-performing team




• Align with stakeholders across various functions
• Identify risks and ensure timely resolution
Requirements:
• 6+ years in program management in large operations
• 2+ years managing teams in fintech or regulated areas
• Expertise in financial regulations and compliance
• Lean Six Sigma or PMP certification preferred
• Proven success in strategic planning and execution
Elevate operational performance by driving innovative programs, delivering exceptional outcomes, and scaling productive servicing strategies.
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Apply on Kit Job: kitjob.ca/job/2fs7ze

📌 Operations Enablement Program Manager (Hamilton)
🏢 Affirm
📍 Hamilton