Order Management and Quotation Specialist (Edmonton)

Order Management and Quotation Specialist (Edmonton)

17 Apr
|
Smiths Group
|
Edmonton

17 Apr

Smiths Group

Edmonton

Drive customer satisfaction as an Order Management and Quotation Coordinator. Engage with clients on product applications, handle quotations, and resolve issues effectively in a manufacturing context.
This full time role involves supporting customers with their purchases and repairs of Mechanical Seals. An important aspect is to interact with clients via phone, email, and in-person for recommendations and pricing. Additionally, you will coordinate with various departments to ensure that all customer orders meet delivery commitments and manage emergencies accordingly.
Key Responsibilities:
• Interact with customers for product recommendations and quotes
• Enter orders based on customer requirements and specifications
• Coordinate with multiple departments for order management




• Ensure timely delivery commitments are met
• Maintain organized reference files on procedures and pricing
Requirements:
• Mechanical Technologist Diploma preferred
• 2 years of customer service experience in manufacturing
• Ability to read detailed technical drawings
• Strong written and verbal communication skills
• Problem-solving mindset and teamwork ability
Utilize your skills to enhance customer interactions and ensure smooth order processing in a vital industrial environment.
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📌 Order Management and Quotation Specialist (Edmonton)
🏢 Smiths Group
📍 Edmonton

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