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Are you someone who loves both a perfectly organized spreadsheet and a beautifully designed social post? Do you enjoy switching between data, systems, and creative work throughout your day?

At the Insurance Brokers Association of Alberta (IBAA), this isn’t a “mostly admin” or “mostly creative” role—it’s truly both .

We’re looking for a Communications Coordinator who thrives in a role with a 50/50 split between administrative responsibilities and creative content development . You’ll spend just as much time working in Excel and managing member data as you will designing graphics, writing copy, and creating digital content.

Who We Are

We’re theInsurance Brokers Association of Alberta (IBAA) , a passionate non-profit organization on a mission to strengthen, represent, and champion the insurance broker channel in Alberta. Think of us as thecheerleaders, advocates, and connection-builders for insurance brokers — minus the pom-poms (mostly).

We champion innovation, value relationships, and believe great outcomes come from thoughtful collaboration and a sense of humour. If you like being part of something meaningful, with a bit of personality, you’ll fit right in.

What You’ll Be Doing

This role is intentionally designed to be evenly balanced, requiring equal strengths in organization and creativity.

Membership & Administration

- Be the first point of contact for member and public inquiries (email and phone)
- Manage member profiles, records, invoicing, and correspondence with high accuracy
- Audit member listings to ensure accurate record keeping




- Lead the membership renewal process, including Excel-based data management
- Coordinate timelines, updates, and communications with internal and external stakeholders
- Support new member onboarding and assist with website/member portal inquiries

Social Media & Creative

- Create and publish engaging content across Instagram, LinkedIn, and YouTube
- Design graphics and marketing materials using Canva and Adobe tools
- Shoot and edit short-and-long form video (Reels, Shorts, and more)
- Manage scheduling, engagement, and social media performance tracking
- Provide support with livestreams (AGMs, town halls, events)
- Assist with production of creative assets such as templates, printed materials, ads
- Write content for our platforms, e.g. blogs

What You Bring

You’re someone who is just as comfortable working in spreadsheets as you are in design tools, and you enjoy both.

Core Strengths

- Strong attention to detail across data, invoicing, and written content
- Confidence working in Excel and administrative systems , paired with a creative eye for design
- Excellent time management and ability to balance two very different types of work
- Clear, professional communication skills




- Adaptable, resourceful, and comfortable shifting between analytical and creative tasks

Personal Qualities

- Team player who’s ready to jump in where needed
- Solutions-focused and proactive
- Goal-oriented and dependable
- Takes initiative and enjoys a hands-on role

Tools & Experience

- Strong working knowledge of Microsoft Excel and Word
- Experience with Canva, Hootsuite, and social media platforms
- Working knowledge of Adobe Creative Suite (Premiere Pro, Photoshop, Illustrator) is an asset
- Familiarity with MailChimp is a bonus
- Experience in video shooting and editing is an asset
- Strong interpersonal and communication skills (written and verbal)
- Ability to manage competing priorities in a dynamic environment

Education & Experience

- Bachelor’s degree in Communications, Administration, Design, Journalism, or a related field
- Minimum 3 years of experience in Communications and/or Administration

What It’s Like to Work Here

- Hybrid work environment
- Quarterly floater day
- Supportive, team-oriented team culture

Why Join IBAA?

If you’re looking for a role where you can use both sides of your skill set every day , this is it. You won’t be stuck doing just admin or just creative—this position is designed to give you an equal mix of both , with meaningful impact on our members and our brand.

Ready to Apply?

Send us your resume and a short note about why this role caught your interest to Rochelle Mighty at

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Apply on Kit Job: kitjob.ca/job/2fs7ko

📌 Communications Coordinator (Edmonton)
🏢 Insurance Brokers Association of Alberta
📍 Edmonton