Become a key player as a Senior Applications Support Analyst, providing expert business and technical assistance. Focus on system stability, efficiency, and issue resolution for core applications within a dynamic environment.
This seasoned professional role involves applying in-depth knowledge to improve processes and workflows. You'll engage in various responsibilities including technical support, risk assessments, and collaborating with technical teams. Your strong analytical skills will be critical in prioritizing complex issues and enhancing application capabilities.
Key Responsibilities:
• Provide Level 2 support for core banking applications
• Execute start-of-day checks and continuous monitoring
• Manage application systems through daily operations
• Conduct same-day risk reconciliations
• Formulate application enhancement scopes and objectives
Requirements:
• 5+ years in Application Support role
• Experience with industry-standard monitoring tools
• Proficient in troubleshooting and incident resolution
• Knowledge of problem management tools
• Strong communication and analytical skills
Leverage your expertise to enhance application performance while ensuring reliable operations and effective risk management.
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Apply on Kit Job: kitjob.ca/job/2fs6t8
📌 Senior Applications Support Analyst (Mississauga)
🏢 Citi
📍 Mississauga
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