Apply on Kit Job: kitjob.ca/job/2fs6h0

Overview

About The Role: This is a fast-moving, high-volume role that requires an equal mix of relationship building, strategy, and acting with urgency to fulfill both school and educator needs. You will be on the front lines of our mission, managing and growing a portfolio of US school partnerships while simultaneously supporting a dedicated group of educators to ensure they find the right roles and succeed in them. You’ll have the opportunity to make a tangible difference in the US education system by helping schools save money and educators earn more.

Location: Toronto, Remote Type: Full-Time Salary: $75,500 CAD + share options Reports to: Customer Growth Manager

What You’ll Be Doing

- Managing and growing US school partnerships: Building deep, meaningful relationships with your school partners; working with them to generate increasing demand for Zen educators (teachers and paraprofessionals) to be placed in their classrooms; upselling Zen products and services to expand impact within your portfolio; acting as a responsive, central point of contact for all school partnership stakeholders; reporting on key trends and feedback to the Product team to help improve the platform.
- Managing and supporting US educators: Communicating daily with newly onboarded educators to place them in daily subbing or long-term roles; maintaining constant contact with active educators to provide feedback, ensure satisfaction, and solve problems; coaching educators and improving their performance in schools.

What We’re Looking For

Mindset & Traits

- Coachability: You thrive on feedback, bring low ego, and are eager to learn daily.
- Grit: You are a self-starter who enjoys getting scrappy and thinking like an entrepreneur to reach goals. Challenges and setbacks do not deter you from getting back up and trying again.
- Positivity:



You lift others up and celebrate the wins of our schools, educators, and teammates.
- Strong Work Ethic: You hold yourself to high standards and do not settle for the status quo. You are organized, efficient, and work with urgency.
- Empathy: You deeply care about other people’s experience, and go above and beyond to give them a better experience than they’ve ever had before.

Skills & Experience

- A deep passion for the education sector and creating a positive social impact.
- Experience in sales, partnerships, account management, recruitment, or education is a plus.

Growth & Development

As we scale, this role will directly grow with the business. This team is at the heart of the Zen marketplace. By managing and growing our school partnerships and managing and supporting our educators, you will gain expertise in account management, sales, partnerships, and operations. You will also learn how to work effectively with a world-class product and technology team to produce better and better outcomes for our customers. Where you take your career next is up to you. You can use these skills to move into sales and partnerships roles, leadership, product management, and more. Whatever your ultimate goal is, we want to know what it is so we can help you get there.

Team & Culture

We are a collaborative, high energy, and mission-driven team solving a problem that makes a real difference in the world. We celebrate each others’ wins, lift each other up,



and raise our hands any time we can help a teammate solve a problem.

Benefits

- 18 days of PTO + 8 days of paid sick leave + US Federal holidays + option to purchase up to 5 additional days per year
- Health insurance through Blue Cross Blue Shield
- 75% coverage for health
- 75% coverage for vision + dental (Guardian & VSP)
- 50% coverage for health, vision, and dental for dependents
- Quarterly social budget
- Travel opportunities to visit schools and school conferences

Hiring Process

We have a 3 step hiring process:

1. Step 1: Intro call with our Talent team to tell you a bit more about the role, and answer any questions you may have
2. Step 2: 1 hour interview to review a practical task and role play a mock call with a school partner
3. Step 3: 1 hour interview to ensure you have the mindset and traits we know lead to success in the role

Ready to Apply

If you’ve read this far and you’re excited (maybe even a little nervous), we’d love to hear from you. We welcome applicants with diverse backgrounds, and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive atmosphere with a culture where people’s voices are heard and all our team can look forward to coming to work. We value and respect all differences in all people (seen and unseen). We believe in an setting with equal access to career development opportunities and actively encourage applications from BAME candidates. If you require any reasonable adjustments during your interview process with us, please do let us know. Due to the high volume of applications, we regret that we are unable to provide individual feedback on initial submissions.

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Apply on Kit Job: kitjob.ca/job/2fs6h0

📌 Account Manager - Toronto
🏢 Zen Educate
📍 Toronto