Advance your career as a Senior IT Support Analyst with a specialization in SailPoint solutions. Utilize your skills in technical support and incident management to drive effective operations.
This critical role involves managing operational tasks for SailPoint IdentityIQ, including troubleshooting, compliance activities, and provisioning support. You'll collaborate closely with multiple teams to ensure seamless operations and contribute to system enhancements. Your proactive approach will help mitigate service disruptions and support user access needs effectively.
Key Responsibilities:
• Monitor and manage user account provisioning tasks
• Troubleshoot SailPoint incidents and perform analyses
• Facilitate access certification campaigns and audits
• Engage in change management and deployments
• Conduct health checks and escalate issues when necessary
Requirements:
• 3+ years of operational experience with SailPoint IdentityIQ
• Understanding of provisioning and access management processes
• Familiarity with ServiceNow or JIRA ticketing systems
• Excellent written and verbal communication skills
• Ability to maintain composure during critical incidents
Apply your SailPoint expertise to ensure high-quality IT support in a team-oriented workplace.
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Apply on Kit Job: kitjob.ca/job/2fs65p
📌 Senior IT Support Analyst Focused on SailPoint Solutions (Toronto)
🏢 TD Securities
📍 Toronto
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