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Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Is operations and sales your passion? Are you ready to inspire and motivate a team? Does delivering superior customer service excite you?

Seeking an Executive Director with strong operations leadership experience in hospitality. You'll oversee general management of our retirement residence, delivering a superior "More Living" experience to residents. Join us and be part of an organization that invests in its leaders, recognizing that "people are the heart of our business."

As the Executive Director, you'll lead a high-performing team and foster a culture of excellence, collaboration, and continuous development. Your expertise in recruiting, training, and mentoring will ensure exceptional service and resident care.

As the operations strategist, you'll efficiently manage all department operations, ensuring smooth functioning, strict compliance with collective agreements, and optimized fiscal resource allocation. You'll implement and maintain policies to uphold industry standards and regulations while achieving financial targets with maximum operational efficiency.

As the sales champion, you will create a focus on sales and occupancy, ensuring the team collaborates to meet and exceed occupancy targets. You will actively promote the residence within the local market ensuring a multi-pronged approach that showcases the residence as the top choice in retirement living.

As the financial performance expert, you'll set and monitor targets for employee engagement, resident satisfaction, audits, occupancy rates, and net operating profit. Your strategies will help us surpass targets.

As the customer service advocate, you'll build strong relationships with employees, residents,



and their families, fostering open communication and continuous improvement. Seeking feedback from stakeholders, you'll identify areas for enhancement and implement strategies to achieve our goals. Your positive relationships with regional teams, external vendors, and regulatory bodies will reflect our organization's professionalism and integrity.

Perks And Benefits For The Executive Director

- Competitive Compensation Package: A lucrative compensation package including a competitive salary that reflects your experience and expertise and eligibility to our short term incentive plan. Additionally, there is an opportunity for annual merit increases.
- Comprehensive Onboarding and Training: An extensive four-week onboarding program to equip you with the knowledge, skills, and tools necessary to excel in your role.
- Coaching and Mentoring: Ongoing growth and development with our Regional and National teams, who will provide guidance, support, and mentorship.
- Dedicated Support: Access to dedicated support staff and resources, including administrative support, operational guidance, Legal or Finance.
- Flexible Benefits Plan: Medical coverage, health and dental benefits, an Employee Assistance Program (EAP) for personal support, and a RRSP matching program.
- Generous Time Off: Four weeks of vacation per year, along with additional sick and personal days.
- Rewards and Recognition: Celebration of your dedication, hard work and career achievements through our service awards program and celebration stations.
- Career Growth Opportunities: Pathways for advancement within the organization, including regional and national positions.

Skills For Success

- Self-starter with the ability to facilitate change




- Strong leadership and management abilities
- Excellent organizational and problem-solving skills
- Proficiency in strategic planning and decision-making
- Comprehensive understanding of operational processes
- Effective communication and interpersonal skills
- Financial acumen and budget management expertise
- Experience in optimizing operational efficiency
- Ability to foster a culture of collaboration and excellence
- Knowledge of industry regulations and standards
- Proven track record in achieving operational goals

Your Experience

- Minimum five (5) years management experience, preferably in the senior living industry, hotel, or hospitality-related industry.
- Experience managing a multidisciplinary team in a unionized environment.
- Ability to work flexible hours (evenings and weekends as required).
- Robust understanding of business planning and processes.
- Proven track record of achieving marketing, sales, and financial goals.
- Must provide a recent Vulnerable Sector Check (including a Criminal Background Check) within the last six months or be willing to obtain one.

Salary: $110,000- $120,000

Don’t Meet Every Requirement?

If you’re excited about working with us but your past experience doesn't quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Cogir is committed to ensuring that all employment practices are inclusive. We are committed to providing and arranging accommodation for candidates upon request.

Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.

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Apply on Kit Job: kitjob.ca/job/2fs5ri

📌 Executive Director- Retirement Operations (Toronto)
🏢 Cogir Real Estate
📍 Toronto