Apply on Kit Job: kitjob.ca/job/2fs5ga

Kickstart your career with a winter internship in Client Experience, running from September to December 2026. Engage in journey mapping, client insights, and service optimization within a supportive hybrid work model.
This internship is suitable for undergraduate students returning to school after completion. You will collaborate with various teams to improve the experience of financial advisors and investors while supporting CX initiatives. Your contributions will involve careful documentation, data analysis, and development of internal materials.
Key Responsibilities:
• Assist in mapping client journeys and research
• Analyze client and advisor feedback data
• Document progress on CX initiatives and milestones
• Summarize insights from workshops and meetings
• Organize CX tools, libraries, and templates
Requirements:
• Enrollment in an undergraduate program
• Robust communication and analytical skills
• Organized with attention to detail
• Interest in visual storytelling and client experiences
• Passion for improving service design
Contribute to meaningful client experience improvements while gaining essential skills and insights.
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Apply on Kit Job: kitjob.ca/job/2fs5ga

📌 Winter Internship in Enhancing Client Experience and Insights (Toronto)
🏢 Mackenzie Investments
📍 Toronto