Become a crucial Technical Support Specialist providing exceptional deskside support. Tackle technical challenges while ensuring compliance and satisfaction in a large-scale workplace.
In this role, you'll install, configure, and troubleshoot end-user hardware and software within a financial services firm. With a focus on both technical and interpersonal skills, you'll manage inventory, coordinate repairs, and ensure ticket accuracy using an ITSM platform. Experience a culture that values collaboration and continuous improvement.
Key Responsibilities:
• Troubleshoot Windows 10/11, Microsoft 365, and related applications
• Administer user permissions and access rights
• Facilitate endpoint management and Intune support
• Provide hardware support and device repairs
• Oversee documentation and ticket management
Requirements:
• Diploma in Computer Science or related field
• A+ Certification essential; ITIL preferred
• Minimum 3 years in deskside/end-user support
• Familiarity with ITSM and ticketing systems
• Strong customer service and time management
Enhance user experience and operational efficiency while excelling in a well-structured, regulated environment.
#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2fs5g2
📌 Technical Support Specialist for Enterprise Deskside Operations (Fredericton)
🏢 Compugen
📍 Fredericton
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.