Elevate customer interactions as a Bilingual Technical Inside Sales qualified. Utilize your sales expertise in welding and wear protection products to provide top-notch support in a collaborative environment.
This role is pivotal in assisting customers with inquiries, managing orders, and delivering technical assistance. You will support both the sales team and customers, ensuring accurate order processing and timely deliveries. Collaboration and organization are key in driving business growth while enhancing customer experiences.
Key Responsibilities:
• Manage customer inquiries via phone and email
• Provide product and pricing information to clients
• Process orders accurately with timely invoicing
• Prepare quotes and follow up on orders
• Collaborate with sales for relationship building
Requirements:
• Engineering degree in Materials or Mechanical
• 1+ years' experience in wear services preferred
• Bilingual in English and French, spoken and written
• Strong technical communication skills
• Proficiency in Microsoft Office and CRM tools
Transform customer service with your technical sales skills in a dynamic and supportive team.
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