Apply on Kit Job: kitjob.ca/job/2fs4n1

Lead a Concierge team to provide 5-star services in a luxurious community. Utilize your customer service expertise to enhance resident satisfaction and maintain high standards in a dynamic role.
In this position, you will oversee a talented team, ensuring exceptional delivery of services to residents and guests. With a desired background in hospitality or luxury, you will be responsible for training staff, managing schedules, and executing events. Your role is pivotal in implementing resident-first initiatives and improving brand reputation.
Key Responsibilities:
• Ensure high-quality customer service standards
• Support and organize in office and off-site events
• Train new team members to deliver top-tier services




• Oversee team performance and manage schedules
• Communicate effectively with property management
Requirements:
• High school diploma minimum; post-secondary preferred
• 1-3 years customer service or concierge experience
• Demonstrated leadership and organizational skills
• Excellent verbal and written communication
• Proficiency in basic technology and Microsoft Office
Lead an exceptional concierge experience that defines luxury living and builds lasting resident relationships.
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Apply on Kit Job: kitjob.ca/job/2fs4n1

📌 Concierge Team Lead with Focus on Luxury Resident Experience (Vancouver)
🏢 Fitzrovia
📍 Vancouver