Transform e-commerce operations as a Strategic Product Manager with a focus on usability and platform reliability. This remote role prioritizes customer satisfaction through improved workflows and vendor collaboration.
In this position, you will take ownership of the e-store’s operational performance, ensuring accurate data and efficient fulfillment processes. Collaborate closely with various stakeholders to adapt the platform’s roadmap, addressing immediate operational needs while planning for future capabilities. Your leadership will drive performance metrics and operational audits.
Key Responsibilities:
• Manage operational performance and issue resolution
• Define explicit product requirements and enhancement priorities
• Collaborate with vendors to ensure service alignment
• Maintain product information and ordering workflows
• Develop strategies for risk management in operations
Requirements:
• 5–8 years in e-commerce or product management
• Strong understanding of operating within SLA-driven environments
• Bachelor’s degree in a relevant discipline
• Experience with cross-functional team leadership
• Analytical mindset with a focus on continuous improvement
Lead impactful changes to enhance the e-commerce experience while maintaining high operational standards and customer satisfaction.
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Apply on Kit Job: kitjob.ca/job/2fs45l
📌 Strategic E-commerce Product Manager Focused on Operations (Vancouver)
🏢 Microserve
📍 Vancouver
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