Senior Manager, Product Management (Toronto)

Senior Manager, Product Management (Toronto)

17 Apr
|
SOCi
|
Toronto

17 Apr

SOCi

Toronto

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Senior Manager, Product Management to join our Product team. The Product team defines and delivers the strategy and roadmap for SOCi’s platform, partnering cross-functionally to build innovative, scalable solutions that drive customer value and business growth.

The Senior Manager, Product Management is responsible for leading a defined product area and managing a small team of product managers. This role drives strategy and execution for key platform capabilities, translating company objectives into actionable roadmaps and delivering impactful solutions. The Senior Manager partners closely with engineering, design, product marketing, sales, and customer-facing teams to ensure successful product outcomes and measurable customer value.

SOCi expects to pay a base salary in the range of $130,000 to $185,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first‑of‑its‑kind, AI‑powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi‑location brands manage and scale their marketing efforts.

How You’ll Make an Impact

- Own and drive execution of the product strategy for a defined product area or set of features within the broader platform strategy.
- Translate product strategy and product organization strategy into clear quarterly plans, prioritized backlogs, and actionable requirements for product, engineering, and design teams.
- Lead day‑to‑day product discovery and delivery efforts within your team, including writing product briefs to communicate with cross‑functional teams.
- Make prioritization decisions within your product area, balancing customer needs, technical constraints,



and business impact.
- Manage and develop a small team of product managers, providing coaching, structured feedback, and clear performance expectations.
- Partner closely with engineering leadership to ensure delivery predictability, quality, and alignment to roadmap commitments.
- Work directly with customers, prospects, and customer‑facing teams to gather feedback and validate solutions.
- Support go‑to‑market efforts by ensuring product readiness, internal enablement, and clear articulation of value propositions.
- Monitor product performance through defined KPIs and recommend iterative improvements based on data and user insights.
- Escalate cross‑product tradeoffs, resource constraints, or strategic conflicts to Director‑level leadership with clear recommendations.

What You’ll Need to be Successful

- Must Have:
- 6–8+ years of product management experience in a technology‑driven company, with 1–3 years of people management experience.
- Previous experience working in the Martech or SEO industry.
- Strong technical acumen with experience working closely with engineering teams on data‑driven or platform‑based products.
- Familiarity with cloud platforms (AWS or GCP), data technologies, APIs, and modern software architectures.
- Solid understanding of product management frameworks, agile methodologies, and development processes.
- Strong communication and stakeholder management skills, with the ability to align cross‑functional teams.
- Analytical mindset with the ability to use data to inform prioritization and decision‑making.
- Demonstrated ability to deliver complex products from concept to launch.
- Passion for building customer‑centric products and developing high‑performing teams.
- Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned.

- Education:

- Bachelor’s degree in Computer Science, Engineering, Business, or related field.

This position will remain open with applications due by March 27, 2026.



This position is being hired on an urgent basis. The application window may close before March 27, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

What SOCi Provides to You

- Comprehensive Benefits Package (full‑time permanent, non‑contract roles only)
- Health insurance plans, dental, and vision
- Wellness incentives
- 401(k) plan with employer match
- Versatile Work Environment (full‑time, non‑contract roles only)
- Flexible paid time off
- Quarterly wellness days
- Paid holidays
- Empowering Career Growth and Success

What’s Important at SOCi

Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi‑Location brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work cross‑functionally and optimize productivity. We are a fast‑paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.

SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note that if selected for a position at SOCi, you will be required to complete an E‑Verify check to confirm your eligibility to work in the United States (if applicable).

PIPEDA - for Canada applicants

For Canada Applicants: SOCi is committed to protecting the privacy and security of your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. By applying for this position, you consent to the collection, use, and disclosure of your personal information for recruitment and employment consideration purposes. For more information on how we handle personal information, or to exercise your privacy rights, please review the SOCi Employee & Applicant Notice at or contact us at By submitting your application, you acknowledge that you have read and understand this Privacy Notice.

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📌 Senior Manager, Product Management (Toronto)
🏢 SOCi
📍 Toronto

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