Lead transformative experiences as an Operations Manager at a luxury lodge. Oversee hospitality standards, team management, and guest satisfaction while ensuring optimal lodge operations in a picturesque setting.
In this key managerial role, you will collaborate with the Executive Team to implement hospitality standards that enhance guest experiences. Your responsibilities will include supervising various teams, such as food and beverage, maintenance, and housekeeping. With your hands-on leadership approach, you will play a crucial part in fostering a positive working atmosphere while driving performance and accountability.
Key Responsibilities:
• Manage all lodge operations effectively
• Supervise food and beverage and maintenance teams
• Conduct regular management meetings for alignment
• Ensure guest satisfaction through proactive service
• Review performance data to identify improvement areas
Requirements:
• 7+ years in progressive hospitality management
• Hands-on leadership and exceptional communication skills
• Experience in boutique hotels or remote lodges
• Degree in Hospitality Management or related field
• Genuine passion for enhancing guest experiences
Elevate guest services and ensure operational excellence by leading the lodge team and embedding hospitality excellence into daily functions.
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Apply on Kit Job: kitjob.ca/job/2fs429
📌 Dynamic Operations Manager Overseeing Luxury Lodge Hospitality Services (Canmore)
🏢 Novara Human Capital Solutions
📍 Canmore
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