Full-Time Patient Services Specialist Providing Exceptional Care Support (Ottawa)

Full-Time Patient Services Specialist Providing Exceptional Care Support (Ottawa)

17 Apr
|
FYidoctors
|
Ottawa

17 Apr

FYidoctors

Ottawa

Be a key Player as a Patient Services Specialist enhancing patient journeys through outstanding service. Deliver comprehensive support in a collaborative environment dedicated to patient well-being.
This full-time role, operating 30-40 hours per week, focuses on patient greeting, check-ins, appointment coordination, and eyewear services. You will engage directly with patients to support their needs, ensuring a smooth and welcoming experience in a teamwork-driven setting. Your contribution will significantly enhance overall patient satisfaction.
Key Responsibilities:
• Greet and assist patients upon arrival
• Manage the check-in and check-out processes
• Coordinate appointments and manage billing functions
• Assist with eyewear pick-ups and minor repairs
• Uphold exceptional service standards for patients
Requirements:
• Retail experience is beneficial
• Capacity for multi-tasking in busy environments
• Tech-savvy, especially with MS Office Suite
• Robust communication and people skills
• Positive attitude with teamwork readiness
Utilize your expertise to ensure every patient feels valued and supported throughout their visit.
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📌 Full-Time Patient Services Specialist Providing Exceptional Care Support (Ottawa)
🏢 FYidoctors
📍 Ottawa

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