Apply on Kit Job: kitjob.ca/job/2fs3xo

Become a pivotal force in enhancing customer engagement as a CRM Manager specializing in online casino promotions. Lead the strategy for campaigns that optimize acquisition, retention, and reactivation in a hybrid work workplace.
This role will require leading initiatives for CRM and promotional strategies within the online gaming sector. You’ll collaborate with various teams to ensure alignment with business goals, all while managing and developing your team. The impact of your work will be vital in driving customer interactions and improving compliance standards.
Key Responsibilities:
• Develop and oversee CRM campaign strategy
• Own the planning calendar and seasonal initiatives
• Lead and mentor CRM team members
• Manage campaign setup, QA,



and reporting
• Ensure compliance with messaging and promotional materials
Requirements:
• 4+ years in CRM or lifecycle marketing
• Experience with CRM platforms like Braze or Optimove
• Strong attention to detail for multiple campaigns
• Ability to translate data insights into improvements
• Knowledge of regulatory considerations in gaming
Elevate the performance of online casino promotions while leading innovative CRM initiatives to captivate and engage customers.
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Apply on Kit Job: kitjob.ca/job/2fs3xo

📌 CRM Manager Driving Engagement in Online Casino Promotions (Toronto)
🏢 Hard Rock Digital
📍 Toronto