Apply on Kit Job: kitjob.ca/job/2fs3u0

Business Line: Mid-Market, Commercial

Hours Per Week: 35 (Full-Time)

Location: Calgary & Grande Prairie

Job Details: Full time, Permanent Position, Current Vacancy

About the Role

The Team Lead will focus on process efficiency and promote higher standards of quality with a strong emphasis on quality/performance, mentoring, and training of the team members.

What You’ll Do

- Oversee the assignment of daily activities and performance of the team
- Identify employee training and development needs and coordinate employee goals/objectives with key management stakeholders
- Provide directional and technical guidance on process and procedures
- Foster a workplace of continuous improvement by listening and making recommendations to improve the client experience (internal and external)
- Develop team through motivation, coaching and a supportive environment
- Complete regular performance reviews

What You Bring

- Typically, 5 years of experience in the P&C; Industry
- Level 2 Provincial licensing required
- Managerial courage and delegation skills; effectively prioritize, manage and lead within scope of authority and escape decisions appropriately
- Ethical, innovative, tolerant and resilient with collaborative problem-solving ability




- Professional communication and interpersonal skills demonstrating business intelligence
- Positive and passionate attitude towards customer satisfaction and business achievements
- Sound organizational time management and achievement orientation
- Solid working knowledge of computer operating systems including industry software such as EPIC & Policyworks

What’s In It For You

- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous perks plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.

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Apply on Kit Job: kitjob.ca/job/2fs3u0

📌 Team-Lead, Mid-Market Commercial (Grande Prairie)
🏢 NFP
📍 Grande Prairie