Take on a pivotal role as a remote Production Support Engineer. Your goal will be to maintain system reliability while resolving challenges swiftly and delivering outstanding customer support.
In this crucial role, you’ll ensure the stability of high-impact production systems. Your responsibilities include monitoring performance, troubleshooting issues, and actively working under strict SLAs. You will collaborate effectively with cross-functional teams to implement improvements, guaranteeing an efficient and resilient system architecture.
Key Responsibilities:
• Monitor and maintain production system performance
• Resolve application data pipeline concerns in timely fashion
• Deliver customer-focused support with transparent communication
• Implement system enhancements for reliability and scalability
• Conduct thorough root cause analysis for issues
Requirements:
• Over 5 years of Application Management experience
• 4+ years in .NET production support
• ETL tool experience (Informatica or SSIS) desired
• 1+ year of familiarity with AWS cloud capabilities
• Excellent problem-solving and interpersonal skills
Strengthen critical production systems with your expertise, ensuring reliable operations and superb customer engagement!
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Apply on Kit Job: kitjob.ca/job/2fs3ss
📌 Production Support Engineer: Remote Role for Critical System Reliability (Montreal)
🏢 NTT DATA Americas
📍 Montreal
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