Transform Claims management as a Bilingual Associate Manager, leading a service-driven team remotely. Emphasize operational efficiency while fostering a culture of continuous improvement and engagement.
In this leadership position, you will support daily operations and serve as a critical partner to the management team. Your responsibilities include overseeing junior staff, enhancing service delivery across multiple systems, and ensuring compliance with internal standards. The role also requires excellent communication and team-building skills to maintain a team-oriented atmosphere.
Key Responsibilities:
• Lead service-focused claims specialists team
• Oversee transaction processing and communications
• Monitor quality and identify training initiatives
• Review compliance across administrative systems
• Collaborate on process improvement initiatives
Requirements:
• Minimum of 5 years in Leadership roles, Claims or Operations
• Required bilingual proficiency in French and English
• Excellent interpersonal and negotiation skills
• Ability to adapt and exercise sound judgment
• Experience in developing and mentoring high-potential staff
Enhance Claims operations with your bilingual expertise and leadership in a fully remote environment.
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Apply on Kit Job: kitjob.ca/job/2fs39n
📌 Bilingual Leadership Role in Remote Claims Operations Management (Quebec City)
🏢 Société Financière Manuvie
📍 Quebec City
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