We are looking for a Application Support( RATES RISK SERVICES) for a Contract in Mississauga. Its a 3 days hybrid working role!! If you have all the relevant skills and experience please apply with copy of your updated resume and contact details.
About the Role
The role will entail working closely with senior business partners, developing application knowledge, driving, and tracking projects around stability and service improvement, incident resolution and follow-up activities and providing strategic technical solutions. You will develop detailed knowledge of multiple business areas and functions, coupled with cutting edge technologies in this exciting chance. You will be working closely with your counterparts in different time zones in ASIA and Canada operating in a follow-the-sun global model, along with application developers and business analysts in the team.
Responsibilities
- Ability to handle incidents, problems, and change at a global enterprise level.
- Calm and analytical when faced with major incidents on critical systems.
- Champion stability initiatives to enable application high availability for Business-As-Us-ual which includes better monitoring, failover and resiliency.
- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
- Communicate effectively with operations and technology partners on a regional or global basis.
- Working closely as a trusted partner for senior business heads.
- Be involved in people development and deputize for the regional support manager.
Qualifications
- Working knowledge of MS SQL. (Able to build ad hoc SQL queries)
- Working knowledge of UNIX (Solaris/Linux). (Able to navigate the system and know the core administration functions)
Required Skills
- Ability to handle incidents, problems, and change at a global enterprise level.
- Calm and analytical when faced with major incidents on critical systems.
Preferred Skills
- Working knowledge of MS SQL. (Able to build ad hoc SQL queries)
- Working knowledge of UNIX (Solaris/Linux). (Able to navigate the system and know the core administration functions)
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Apply on Kit Job: kitjob.ca/job/2fs2wv
📌 Application Support Specialist (Mississauga)
🏢 Open Systems Technologies
📍 Mississauga
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