Apply on Kit Job: kitjob.ca/job/2fs2ed

Elevate customer experiences as a Bilingual French Customer Service Representative in a remote role. Engage with clients, providing exceptional service and effective solutions through every interaction.
This role focuses on delivering outstanding customer support while managing inbound service calls. You'll utilize professional tools and established processes to accurately record confidential information. Collaborate across teams to enhance relationships and ensure customer satisfaction.
Key Responsibilities:
• Answer inbound service calls and assist customers
• Prioritize customer relationships with empathy
• Stay updated on business processes and changes
• Collaborate with teams to meet customer needs
• Promote membership perks to enhance relationships
Requirements:
• 3-5 years customer service experience required
• Fluent in English and French, both written and verbal
• Ability to work under pressure with tight deadlines
• Strong technical and analytical skills
• Empathetic communicator with excellent organizational skills
Utilize your bilingual skills and problem-solving capabilities to create meaningful customer interactions and drive service excellence.
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Apply on Kit Job: kitjob.ca/job/2fs2ed

📌 Bilingual French Customer Service Representative - Remote Opportunity (Edmonton)
🏢 Foresters Financial Services
📍 Edmonton